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PRIVACY POLICY

1. Introduction

Welcome to VIP Riviera Maya Group (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:
👉 https://viprivieramayagroup.com/

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Data You Provide

We may collect personal information such as:

  • Full name

  • Email address

  • Phone number

  • Travel preferences or booking details

  • Any information you submit via forms or inquiries

Automatically Collected Data

When you use our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Referring website

This type of data helps us improve our website and services

3. How We Use Your Information

We use your data to:

  • Respond to inquiries and provide customer support

  • Process bookings or service requests

  • Improve website performance and user experience

  • Send promotional emails (only if you opt in)

  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Analyze traffic and usage

  • Remember your preferences

You can control or disable cookies through your browser settings. Note that some features may not function properly without them

5. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Service providers (e.g., booking systems, payment processors)

  • Marketing tools (only where permitted)

  • Legal authorities if required by law

6. Data Retention

We retain your personal data only as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

After that, your data is securely deleted or anonymized

7. Your Data Protection Rights (GDPR)

If you are located in the EU, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • File a complaint with a data protection authority

8. Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before providing any personal data 

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Optional (Recommended Add-ons)

Depending on your site features, you may want to add:

  • Payment processing clause (if you take payments)

  • WhatsApp/contact form tracking disclosure

  • Google Analytics / Meta Pixel disclosure

 

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This information is kept private and is not shared with third parties

Dear VIP Traveler

VIP Riviera Maya is a high-end tour and travel company that takes vacation tours and
excursions to an entirely new level. VIP Riviera Maya is safe and reliable, but what we do best is we customize your tour to match what your group wants. You’re never stuck in a one-tour-fits-all scenario where you have to do a part of a tour that you’re really not interested in doing. Our team at VIP Riviera Maya knows that vacation time is valuable and there’s no time to waste.

VIP Riviera Maya is your personal concierge in paradise, offering everything the tour companies on the street offer, but in our case, our tours are completely designed by you. There are some VIP-organized day trips and tours in the event you want to make it easy and just pick one and follow my recommendation, or you can completely customize your own. One thing you’ll never have to do is tour with other groups of people that you don’t know, unless of course you want to. The best part of VIP Riviera Maya is you get what you want, on your time, on your precious, exotic vacation.

We only partner with high-end hotels, exclusive resorts, venues and transportation that offer the best in customer service. VIP Riviera Maya will always provide you with a number of options and ideas to help you curate the best trip ever for you and your crew. This area is lucky to be home of a number of unique and impressive eco-water parks and we have special tours to take you there! You can choose from many options like swimming with dolphins, boat trips, fishing, scuba and snorkel tours, nightclubs, restaurants, transportation options and more. Please contact me directly for any questions regarding these tours including pricing information.

We hope you’ll take advantage of some of the most unique tours you can find in the world. This is your time, so make the most of it and add an amazing VIP experience to your vacation in paradise.

With Warmest Regards,

Dan Palka
Owner/Operator, VIP Riviera Maya
Email: dan@viprivieramayagroup.com
U.S. +1 (858) 333 8545
Playa del Carmen, Q. Roo, Mexico

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This information is kept private and is not shared with third parties